Privacy Policy
EPSA Health & Rehabilitation Centre
1. Introduction
EPSA Health & Rehabilitation Centre (“EPSA”, “we”, “us”, “our”) is committed to protecting the privacy and confidentiality of personal information, including sensitive health information. We comply with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
2. What Information We Collect
We may collect personal and sensitive information including, but not limited to:
- Name, date of birth, and contact details
- Employment-related information
- Medical and health information relevant to assessment or treatment
- Pre-employment medical, functional, and risk screening information
- Information submitted via online forms, scorecards, bookings, or in-person consultations
Health information is classified as sensitive information and is handled accordingly.
3. How We Collect Information
We collect information when you:
- Complete online forms or screening scorecards
- Book or attend appointments
- Participate in pre-employment or occupational health assessments
- Communicate with us via phone, email, or our website
4. Why We Collect Information
We collect and use information to:
- Provide allied health, rehabilitation, and occupational health services
- Conduct pre-employment medicals and functional capacity assessments
- Assess fitness for work and workplace risk factors
- Communicate with individuals, employers, or referring organisations (where consented)
- Meet legal, regulatory, professional, and reporting obligations
5. Disclosure of Information
We may disclose personal or health information:
- To employers or referring organisations, with appropriate consent
- To treating or referring health professionals
- Where required or authorised by law
- To secure third-party service providers used to support business operations (e.g. practice management or data systems)
We do not sell personal information.
6. Data Storage & Security
EPSA takes reasonable steps to protect personal and health information from misuse, loss, unauthorised access, or disclosure. Information is stored securely using reputable systems and accessed only by authorised personnel.
7. Access & Correction
You may request access to, or correction of, your personal information by contacting us using the details below. Requests will be handled in accordance with the Privacy Act.
8. Privacy Complaints
If you believe your privacy has been breached, please contact us. We take all privacy concerns seriously and will investigate promptly.
9. Contact Details
EPSA Health & Rehabilitation Centre
Email: adam@epsa.net.au
Phone: 08 8186 2424
10. Policy Updates
This Privacy Policy may be updated from time to time. The most current version will always be available on our website.
11. Scorecard & Screening Disclaimer
Online scorecards and screening tools provided by EPSA Health & Rehabilitation Centre are intended for general screening and informational purposes only.
They do not constitute medical advice, a medical diagnosis, or a final determination of fitness for work.
Any results, risk indicators, or recommendations generated are preliminary only and must be confirmed through a formal pre-employment medical assessment conducted by qualified health professionals.
EPSA Health & Rehabilitation Centre is not responsible for decisions made solely on the basis of scorecard or screening results without a full clinical assessment.